Marketing Intelligence

ManageEngine Soups Up ServiceDesk Plus-MSP with Service Catalog

PLEASANTON, Calif. – July 3, 2012

ManageEngine , the real-time IT management company, today announced it has added Service Catalog to ServiceDesk Plus-MSP, its complete help desk for managed service providers (MSPs). The new feature helps MSPs streamline their service delivery and improve operational efficiency. To further improve life for MSPs, ServiceDesk Plus-MSP also gains agent-based scanning, technician auto assign, and integration with Desktop Central-MSP.
A demonstration of ServiceDesk Plus-MSP is available at
A free trial version of the help desk is available at


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Systems Engineer, MBA in IT Operations and Marketing Intelligence. Experience and continuous interest in IT Operations, Marketing Research, Social Media, CRM, and Strategy. (My comments, shared articles and interests do not necessarily represent neither my clients' nor former or current employers')


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