CRM, Customer Service

How to measure customer satisfaction? http://t.co/CcVCJfEh


Successful companies owe their effectiveness to a thorough knowledge of their customers. Focusing on customer value and realizing that the purpose…, Christina Pomoni

http://www.helium.com/items/1137795-customer-value-and-customer-satisfaction

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Systems Engineer, MBA in IT Operations and Marketing Intelligence. Experience and continuous interest in IT Operations, Marketing Research, Social Media, CRM, and Strategy. (My comments, shared articles and interests do not necessarily represent neither my clients' nor former or current employers')

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