TechBusinessNotes - NAN

Systems Engineer, MBA in IT Operations and Marketing Intelligence. Experience and continuous interest in IT Operations, Marketing Research, Social Media, CRM, and Strategy. (My comments, shared articles and interests do not necessarily represent neither my clients' nor former or current employers')
TechBusinessNotes - NAN ha escrito 100 entradas para TechBusinessNotes

Disaster recovery plans bring peace of mind, ROI…

Originalmente publicado en amardeepuppal:
A disaster recovery (DR) plan is a bit like car insurance — you don’t realise its value until you’re in an accident. The worse the damage, the higher the cost of repair, the more you appreciate your insurance … and your DR plan. But determining your company’s specific DR needs is…

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Regulators clear Dell’s purchase of Quest Software

WASHINGTON—Federal antitrust regulators have cleared Dell Inc.‘s $2.4 billion purchase of Quest Software Inc. On Monday, the Federal Trade Commission sent out its list of transactions that have won early clearance from regulators. It means the acquisition can proceed as planned. Such deals can be cleared by either the FTC or the Department of Justice. … Sigue leyendo

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4 Ways Dell Is Becoming An Open Source Company

By Alex Williams @ Techcrunch http://techcrunch.com/author/alex-williams/

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CRM software provides excellent solutions

Originalmente publicado en CRM | Software CRM | Vision CRM | Sistema CRM:
Customer Relationship Management (CRM) solutions such as the SAP CRM, MS Dynamics, CRM next and Salesforce executed by huge corporations as they are planned to improve, boost customer relations, administer present customers during their lifecycle, authenticate and manage prospects. Rising and escalating number of CRM…

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ManageEngine Soups Up ServiceDesk Plus-MSP with Service Catalog

PLEASANTON, Calif. – July 3, 2012 ManageEngine , the real-time IT management company, today announced it has added Service Catalog to ServiceDesk Plus-MSP, its complete help desk for managed service providers (MSPs). The new feature helps MSPs streamline their service delivery and improve operational efficiency. To further improve life for MSPs, ServiceDesk Plus-MSP also gains … Sigue leyendo

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GM reverses gears on outsourcing, plans big IT overhaul

GM now outsources about 90 percent of its IT services and provides 10 percent of that work in-house. Within the next three to five years, GM hopes to reverse those percentages in part by hiring “thousands” of new software developers, database experts and others globally, GM spokeswoman Juli Huston-Rough said. The IT overhaul is spearheaded … Sigue leyendo

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DynamicOps Acquisition Helps VMware Differentiate From AWS And Infrastructure Players – TechCrunch

http://m.techcrunch.com/2012/07/02/dynamicops-acquisition-helps-vmware-differentiate-from-aws-and-infrastructure-players/?icid=tc__art&

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SAP Global – SAP Named a Leader in Application Infrastructure Magic Quadrants

SAP Global – SAP Named a Leader in Application Infrastructure Magic Quadrants. SAP NEWSBYTE – June 29, 2012 – SAP AG (NYSE: SAP) today announced that it has been positioned by Gartner, Inc. in the leaders quadrant of the “Magic Quadrant for Application Infrastructure for Systematic SOA Infrastructure Projects” report1 and the “Magic Quadrant for … Sigue leyendo

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Big Data and Decision Making

The Economist Intelligence Unit surveyed over 600 business leaders, across the globe and industry sectors about the use of Big Data in their organizations. The research confirms a growing appetite for data and data-driven decisions and those who harness these correctly stay ahead of the game. The report provides insight on their use of Big … Sigue leyendo

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De prospectos a clientes

Leí un interesante artículo en http://www.marketingresourceindex.com que trata de la importancia de usar proactiva y eficientemente la información proveniente de las redes sociales para generar nuevos negocios. Como en el pasado, digamos que usted recibió la información de un “prospecto” o “lead”, lo adiciona a su lista de mercadeo por email y lo archiva bajo … Sigue leyendo

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Business Intelligence

http://youtu.be/GfL9JeVaJa4 Sigue leyendo

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¿Atención o relación con el cliente? La respuesta es Social CRM | A un Click de las TIC

“… algunas compañías siguen pensando que para estar presente en ellas basta con abrir una página en Facebook  o una cuenta en Twitter y contratar a un  community manager que actualice sus contenidos. Pero no consiste sólo en tener seguidores o acumular “me gusta”, de hecho hay que prestar atención a los resultados, medir y … Sigue leyendo

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7 Ways to Help Ensure Your Business Succeed Entrepreneur.com

http://m.entrepreneur.com/article/223390

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21 experts define CRM in their own words and pictures

http://barnraisersllc.com/2012/06/21-experts-define-crm-words-pictures/

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5 Reasons You Should Measure Social Media Return on Investment | Social Media Examiner

http://www.socialmediaexaminer.com/social-media-return-on-investment/

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Conversation and Leadership

Business leaders think differently today about how they engage and interact with customers and their own employees thanks to Social Media. In some companies, leaders have fostered a genuinely interactive culture—values, norms, and behaviors that create a welcoming space for dialogue. Boris Groysberg and Michael Slind have been conducting a research project that focuses on … Sigue leyendo

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Siri ahora habla español y el nuevo servicio de mapas [WWDC 12]

Post en el blog Tierra Hueca Gadgets en el que presentan información sobre Siri en Español y el Servicio de Mapas para iOS. Siri ahora habla español y el nuevo servicio de mapas [WWDC 12].

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5 Symptoms Your Small Biz Is Ready for CRM

” If your promoting procedure has become complicated enough that these procedures will quickly determined, it’s a chance to look at CRM.”

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Social Media debe seguir una Estrategia.

Social Media es más que comunicados de Marketing. Es más que Facebook, Twitter y Linkedin. También es más que las tecnologías asociadas que la hacen posible como wikis, blog, redes sociales, etc. Social media realmente es acerca de crear y desarrollar comunidades participativas generando nuevo valor por medio de las relaciones con sus clientes. La … Sigue leyendo

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20 Charts, Stats, and Graphs any inbound marketer should know

Read 20 of the most telling inbound marketing statistics and data points that will help position your progress against other Marketers. Very interesting Post by Magdalena Georgieva that highlight the 20 most interesting data points from Hubspot’s latest edition of “120 Awesome Marketing Stats, Charts & Graphs” –  [PDF] Research is a vital part of … Sigue leyendo

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NAN Consulting Services - NAN Strategy has successfully offered its experience and expertise in IT and Business Strategy to professionals as well as small and medium businesses in different industries.

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