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ManageEngine Soups Up ServiceDesk Plus-MSP with Service Catalog

PLEASANTON, Calif. – July 3, 2012 ManageEngine , the real-time IT management company, today announced it has added Service Catalog to ServiceDesk Plus-MSP, its complete help desk for managed service providers (MSPs). The new feature helps MSPs streamline their service delivery and improve operational efficiency. To further improve life for MSPs, ServiceDesk Plus-MSP also gains … Sigue leyendo

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Dell SecureWorks has been cited as a “Leader” in “The Forrester Wave: Managed Security Services: North America, Q1 2012” report (March 2012)

  Dell SecureWorks was among nine Managed Security Services (MSS) providers that Forrester Research Inc. invited to participate in the study. Forrester states in the report that, “An increasing number of CISOs (chief information security officers) now view security outsourcing as a viable method for reducing costs and improving their security capabilities.” Forrester evaluated the … Sigue leyendo

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